The reviews dashboard allows you to study the distribution of the opinions collected and to monitor the evolution of customer satisfaction in your network.
The dashboard is based on the reviews collected on your synchronized locations from BRIDGE on Google, PagesJaunes, and Facebook publishers.
View the performance of your reviews
The reviews dashboard allows you to consult different statistics calculated on the reviews collected during the chosen range (last 30 days, last 6 months, or last 12 months).
You will find on this dashboard, various statistics as :
- The evolution of satisfaction as well as the average rate of reviews received over the period studied
- The number of reviews and their distribution by score during the period studied
- Top 5 and Flop 5 points of sale, according to the reviews received during the period studied
- The detailed evolution of the distribution of reviews by rating during the period studied
- The number of notices processed among the reviews received during the selected period